Contact us

Question about bracket weight ratings, an order on its way, or a return? Email us and a real person replies – usually the same working day.

We are a UK business and we answer Monday to Friday, 9am to 5pm. Message us at the weekend and you will hear back first thing Monday.

Before you write, the answer may already be in our fixings guide or on the delivery and returns pages. But if in doubt, just ask – we would far rather answer a quick question than have you guess at a wall plug.